Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Questions
Arrow downHow many kilometres can I drive on a fully charged battery?

A fully charged battery with a capacity of 40 kW will enable you to drive 200 to 250 kilometers. If you drive sensibly, you will achieve even more. Speed has the most effect on the amount of power drawn down from your battery, so you are advised to keep to the permitted speed limits.

There are also other factors that may have an effect on your driving range:

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Arrow downCan I get a subsidy for my electric car in Private Lease?

Yes. If you live in the Flemish Region you are eligible for a subsidy. The Flemish government grants what it calls a "zero-emissions subsidy" for newcars that are powered totally by electricity. You will find details of the exact amounts and the terms and conditions for claiming this subsidy on the website of Flanders.
LeasePlan will handle the application for your subsidy. If your application is approved, the Flemish government will deposit the amount of the subsidy in your account.

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Arrow downIs a home recharging station included in my lease contract?

No, our Private Lease product does not include a home recharging system.
If you would like to have a recharging system for your electric car, we can of course order one for you. You will receive a separate invoice for it.

The home recharging system that you can order via LeasePlan is the Wallbox Pulsar Type1, with a maximum charging power of 11 kW. This home recharging system costs €1694, including VAT.
The price includes:

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Arrow downDoes my electricity network at home have sufficient capacity for a home recharging system?

Your existing power supply will probably be sufficient, because your car is recharged mainly at night when you are not using other electrical appliances. Your recharging station can be programmed to operate at the right power and at the right time so that any potential overload to your electricity network can be avoided as much as possible.

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Arrow downI can't recharge at home. Are there alternatives?

If you are not able to recharge at home, you can use a public recharging point. You do not require a home recharging station in order to drive electric.
More and more recharging points are being installed in Belgium. Use the Plugsurfing appor go to www.plugsurfing.com for a handy list of all the recharging points in Belgium and Europe.

Can't find a recharging point in your local area?
Then you can lodge a request for one based on the Flemish government's "recharging point follows car" principle. According to this principle, recharging points will be installed in locations where people need them. With each request, the authorities come to see whether recharging at the person's own premises is possible or not. If it's not, they will check on the presence and occupancy rate of existing recharging points within a radius of 500 metres. If they then find there is insufficient recharge infrastructure, a new recharging point with access for the public will be installed. You will find more information about this at www.paalvolgtwagen.be .

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Arrow downWhat is the action radius of an electric vehicle?

Depending on the model, you can drive approximately 100 to more than 500 kilometers with a full battery. According to research conducted by SD Worx, the average home-work distance (to and from) is a mere 40 kilometers per day in Belgium. This makes an electric vehicle highly suitable for daily home-work travel.

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Arrow downWhat do I need to charge my electric vehicle?

To charge your electric vehicle, you will require a recharging station, a charging cable, and a charging card.

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Arrow downWhere can I use my charging card?

Various apps can be downloaded to easily view the recharging terminals in your area. You can currently use your LeasePlan charging card at some 850 charge points in Belgium. Throughout Europe, you have a network of some 65,000 charge points at your disposal.

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Arrow downWhich electric vehicles are/are not compatible with fast-chargers?

That depends on the battery and the vehicle's battery management system. Most models are compatible.

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Arrow downWhat does it cost to charge an electric vehicle?

This depends on where you will be charging your vehicle. Home recharging stations are the most economical in most situations.
The average electric vehicle uses 15 to 20 kWh per 100 km. If your home electricity rate is €0.25 and you drive an average of 15,000 km per year, your charging costs will range between €563 and €750 per year. When charging away from home, your rate is determined by the recharging terminal provider. A starting fee and incentive rate are often charged in addition to the kWh charge. Via www.plugsurfing.com, you'll find an overview of available recharging terminals in Belgium and Europe including the price per kWh.

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Arrow downCan I be electrocuted in the event of a collision?

Electric vehicles are approved for all safety factors, just as conventional vehicles. In the event of a collision, there is a possibility that some parts may receive an active charge or that short-circuiting causes an electrical fire, though the safety precautions and construction have limited this risk to an absolute minimum.

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Arrow downWhat is the difference between a fast-charger and a standard recharger?

Fast-chargers are quite similar to standard rechargers. As the name suggests, it is a faster way to recharge. One main difference is the use of direct currents. With direct currents, the vehicle's transducer is not used but rather the battery is directly charged by the recharging terminal. This allows for much higher charging speeds than with alternating currents.

The main differences:

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Arrow downDo I need to adjust my fire insurance if I install a home recharging station?

No, reporting this to your insurance provider is sufficient.

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Arrow downHow long will it take to charge my vehicle?

That depends on a number of factors: the type of vehicle, the power left in the battery, how fast your vehicle charges, and which type of recharging station you will be using. When charging your vehicle with a standard power socket, approximately 10 hours is required. This is approximately 2 to 4 hours when using a public recharging terminal. When using a fast-charger (primarily located along highways), your battery will reach 80% charge in 30 minutes. Do keep in mind that using fast-chargers is more expensive than standard recharging stations.

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Arrow downHow do recharging stations work?

You connect the vehicle to the recharging station via the charging cable. Log in using your charging pass and you can begin recharging your vehicle. The charging fees will be invoiced monthly by your charging pass provider.

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Arrow downCan other individuals use my home recharging station? Is it secured?

No, unauthorised vehicles cannot use your home recharging station. Your home recharging station and charging pass are registered in your name. In order to use your home charging station, you must log in via your charging pass. A charging pass other than your own will not be accepted.

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Arrow downDoes an electric vehicle require different maintenance than a vehicle with petrol or diesel?

An electric vehicle requires less maintenance. This is due to the engine's reduced number of moving parts compared to a conventional combustion motor, which therefore leads to reduced wear. Moreover, oil changes are a thing of the past and the vehicle does not have an exhaust or gears. In addition, the brakes are less susceptible to wear thanks to the regenerative braking capacity.

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Arrow downDo I need to return the home recharging station at the end of my lease?

No. You purchased the home recharging station and it is therefore your property. You can use the home recharging station for your next electric vehicle.

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Arrow downWhich types of chargers can I use?

You can charge your vehicle in two waysat home:

While you are away from home, you can utilise the following two options:

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Arrow downCan weather conditions affect my action radius?

In addition to speed and driving style, weather conditions can affect the battery capacity:

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Arrow downWhere can I charge my vehicle abroad?

There are more than 65,000 public recharging terminals throughout Europe and that number is growing daily. Via the Plugsurfing app or at www.plugsurfing.com, you'll find a convenient overview of all of the recharging terminals in Belgium and Europe.

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Arrow downWhere can I order a charging pass?

You can order a charging pass with ease via www.plugsurfing.com. You can link this charging pass to your credit card. If you are entitled to reimbursement from your employer, contact LeasePlan. They can provide you with a charging pass with monthly invoicing sent directly to your employer.

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