Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Questions

Arrow downHow does maintenance work?

As a driver, you are responsible for having maintenance carried out ingood time. The vehicle's on-board computer informs you about this, but you willalso find the intervals at which this should be done in the maintenance bookletof the lease car. You should also regularly check the coolant, windscreenwasher fluid, engine oil and the condition of the tyres yourself.

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Arrow downDo I also need to make an appointment for a quick services such as refilling liquids?

No appointment is required for small quick services (like the filling of oil, AdBlue, windscreen washer fluid, windscreen wiper replacement, etc). For this you can visit a LeasePlan approved service point. Find a service point near you here.

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Arrow downWhat should I do if my car needs maintenance when I’m abroad?

Arrow downWhere can I go for car maintenance or repair?

Arrow downWhat is a recall?

Arrow downWhich costs are not provided for in the lease contract?

A complete overview can be found in the [terms and conditions](targetSelf:https://www.leaseplan.com/-/media/leaseplan-digital/be/privatelease/documents/nl/algemenevoorwaarden_privatelease.pdf).
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Arrow downAnother question about maintenance? Can't find what you're looking for?

Can't find the answer to your question? Feel free to contact us!
Call us at +32-78-150 600. We are available from Monday to Thursday between 8 AM and 5:30 PM (Friday to 5 PM).

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Call + 32 2-722 62 11 From Monday to Thursday between 9AM and 5PM; Friday between 9AM and 3PM

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