Have damage that doesn’t need immediate attention? Always report damage to LeasePlan: by phone or via My LeasePlan. Then find a local service centre and schedule repairs. Or book repairs via My LeasePlan.
If your LP car has been damaged, you can report this right away to our Driver Services department at 078-150 600.
While you’re on the line, one of our employees immediately opens your personal claim file.
We request that you subsequently also confirm the facts in writing and/or send us the declaration form at e-mail address firstname.lastname@example.org.
This will then be added to your claim file.
Our claim managers handle your file within 24 hours and let you know the repairer with whom you can make an appointment.
Based on clear photos taken by you, LeasePlan will always propose a repairer from our own approved repair network for you.
What is a clear photo? On this page you can find photo tips for assessing damage.