Return your car

Easy returns at the end of your contract

When your contract is over, it’s time to say goodbye to your car. Follow the guidelines below to make the process as worry-free as possible.

  1.  
    Preparing for return
    • Make sure the car is clean and remove all your personal belongings.
    • Gather everything that originally came with the car. Like keys, official documents, manuals and accessories. Check if you didn't forget anything.
    • If the car has any damage, report it via My LeasePlan.
    • If you got your fuel card via LeasePlan, then you can leave the card (without code) in your car or you can destroy the card.
  2.  
    Three ways to return your car

    Dealer
    If you pick up a new lease car at the dealer, you can return your old car at the same time and notify us by e-mail (mymobility@leaseplan.be). Extra convenience in one appointment.

    Pickup service
    Let us arrange the return for you. We'll send someone to your office to pick up your car for a fee.

    Drop-off point
    Leave your car at LeasePlan Remarketing, Industrieweg 23, 3190 Boortmeerbeek. Make an appointment via e-mail (mymobility@leaseplan.be). An appointment takes approximately 40-45 minutes.

    Extra Covid-19 measures:

    • If you feel ill, please contact mymobility@leaseplan.be so that the appointment can be cancelled and rescheduled. If you do not show up, we will have to charge you for the inspection.
    • Make sure that your car is at the scene 10 minutes before the appointment time so that it can be brought to the inspection in good time by the LeasePlan employee.
    • The inspection will only be discussed with the driver. We ask family or friends to wait outside.
    • Please wear a mouth mask when going over the inspection document.
    • Sign the inspection document with your own pen.
  3.  
    Final inspection to check your car’s condition

    After you return your car, an independent party will perform a final inspection. A few scuffs and scratches are just a part of daily use. But for more serious damage, there may be an additional charge. View our wear and tear guidelines (guidelines for cars and for vans) to avoid unpleasant surprises later.

    Curious to know how damage of a lease car is assessed at the end of your contract? Or how you can avoid possible extra charges? Read more here.

  1.  
    Tip!

    Report damage as soon as it occurs. And schedule repairs right away. This is very easy via My LeasePlan. It’s the best way to avoid end-of-contract charges.

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