Visible signs of wear and tear, such as small scratches and dents, are virtually unavoidable after years of use.
Read our wear and tear (UFWT) guidelines for cars and for vans to avoid any unpleasant surprises.
- If you have noticed any damage that could not be categorised as normal use and wear and tear, please report it to your insurance company before returning the car.
Check the vehicle documents and accessories
- Make sure the service book and all the keys and accessories are in the car.
The documents below are your car's proof of identity and are required in order to sell the car:
•The registration certificate
•The certificate of conformity
•The vehicle inspection certificate (if applicable)
You must report the loss or theft of any of these documents (with the exception of the vehicle inspection certificate) to the police and then send us the original certificate of loss or theft. We will then take the necessary action to replace these documents.