Return my company car

Question 1

When does my lease contract end?

LeasePlan · Accepted Answer

Your fleet manager can tell you when the vehicle lease ends. Otherwise, if your employer has arranged a direct driver communication service with us, you can ask your LeasePlan customer account manager.

Question 2

Can my lease contract be extended?

LeasePlan · Accepted Answer

Please ask your fleet manager.

Question 3

What is the procedure for returning my leased vehicle?

LeasePlan · Accepted Answer

You or a person authorised by your fleet manager inspect the vehicle with the forwarding agent that picks the vehicle up. Then both persons sign the vehicle return document and our forwarding agent takes the vehicle to a logistics centre where it is inspected by an independent appraiser.

Question 4

What all do I have to return and consider when returning the vehicle?

LeasePlan · Accepted Answer

Always ensure that you return all accessories with the vehicle. That includes original keys, summer tyres, the vehicle registration certificate I and service booklet. Please remove all personal items from the car before you return it. When returning the vehicle, cancel the fuel card(s) by cutting into the magnetic strip.

To ensure that the return of your vehicle goes smoothly, we have compiled all the relevant information for you to [download](targetSelf:/-/media/leaseplan-digital/de/public-pages/documents/leaseplan_checklist-vehicle-return.pdf?rev=fc3cbfd3f1d74c2ca5e6565179473fd2).

Question 5

What criteria are used to assess the condition of my leased vehicle before it is sold?

LeasePlan · Accepted Answer

Your vehicle is appraised by an independent expert before it is sold. Damage to the vehicle that is not typical in terms of mileage or service life is assessed in accordance with our fair and transparent vehicle valuation criteria.

Here you can download our guidelines for our fair and tranparent standard:

[Guidelines Cars (pdf)](targetBlank:/-/media/leaseplan-digital/de/public-pages/documents/leaseplan-valuation-guidelines-cars.pdf?rev=bcf90e25a8004541b6ab5c6a475ed891)

[Guidelines Trucks (pdf)](targetBlank:/-/media/leaseplan-digital/de/public-pages/documents/leaseplan-valuation-guidelines-trucks.pdf?rev=44e27d3002524fc78aa5ba4a49146c26)

Question 6

Where can I find more information about returning my car?

LeasePlan · Accepted Answer

You can find an overview of the company car return procedure on our [return company car service page](targetSelf:/en-de/my-leasecar/return-car/).

FAQ

Return my company car

Breakdown, accident and damage

Glass damage

Maintenance, repairs and MOTs

Tyre service

Fuel cards

CHARGE NOW charging card and app

Shell Recharge charging chip and app

Rental cars

Buy my company car

Return my company car

Order a new car

Insurance and travel abroad

Driver app

Contact central driver hotline