FAQ

Answers to frequently asked questions from drivers

Questions

Arrow downWhich LeasePlan apps are available for my leased vehicle?

We currently have two driver apps available in the app stores:

1. My LeasePlan App (personalised, with login). If the My LeasePlan App is included in your scope of services you will receive an e-mail to activate it. Please note that without this activation e-mail you will be able to download the My LeasePlan App from the app store, but you won't be able to use it.

2. LeasePlan Driver App (unpersonalised, without login)  If you have not received an activation e-mail for the My LeasePlan App you can download and use the unpersonalised LeasePlan Driver App. The app displays all available LeasePlan services. The LeasePlan Driver App allows you to book workshop appointments directly online. To use the appointment booking function you will need valid login credentials for the LeasePlan online portal. Please note that initial registration is only possible on the website, not via the app.

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Arrow downWhere can I download the LeasePlan Driver App?

Download the LeasePlan Driver App to your smartphone:

For iOS devices in the Apple App Store

For Android devices in the Google Play Store

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Arrow downWhere can I find more information about LeasePlans' driver apps?

We currently offer two driver apps in the app stores. Click here for more details about our driver apps.

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Contact central driver hotline

If your leased vehicle is no longer roadworthy, to block your fuel or charge card or to reserve a short-term rental vehicle call our 24/7 central driver hotline on +49 211 91358221 from Germany and abroad.

CALL DRIVER HOTLINE