FAQ

Answers to frequently asked questions from drivers

Questions

Arrow downCan I transfer my no claims bonus to my company car?

If you have a no claims bonus and your company car insurer offers a no claims bonus system, your no claims bonus can be transferred. Talk to your fleet manager about it. Fixed-rate premiums don’t take personal no claims bonuses into account, so if you pay a fixed premium you can’t transfer your no claims bonus.

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Arrow downWhat do I have to remember when I drive outside Germany?

The international motor insurance card, also known as the “green card”, is not legally mandatory. However, we do recommend that you take it with you when driving abroad because not every official will be aware that it isn’t mandatory. If your vehicle is insured with LeasePlan you can request a green card from us. Insurance companies usually send the green cards to the fleet manager.

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Arrow downWhat do I need the green insurance card for?

The so-called "green" international insurance card serves as proof of your motor vehicle liability cover abroad. Even though in most EU countries the registration number is sufficient as proof of insurance, carrying the green card is still mandatory in some countries. 

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Arrow downWhen will I receive the green insurance card?

For vehicles insured via LeasePlan, you will automatically receive the card within 4 weeks of registration. If you no longer have the card, you can easily request a green card free of charge.

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Arrow downWhere can I get the green insurance card?

If your leased vehicle is insured via LeasePlan, you can request a green card from us.

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Arrow downDo I get additional insurance coverage with a LeasePlan fuel- and service card?

You get additional insurance coverage with your LeasePlan fuel and service card. Holders of valid LeasePlan fuel cards with their name on it have insurance cover of EUR 15,000 for death, EUR 30,000 for injury, EUR 60,000 for full incapacity and EUR 500 for recovery costs. The insurance cover starts on the day on which the vehicle is refuelled with the fuel card and remains in force for the next three days. It commences when the car is driven onto the petrol station grounds. Worldwide insurance cover is provided for accidents involving the driver of the vehicle for which the fuel card was issued and drivers of a rental car obtained using the fuel card or via the LeasePlan rental car/card service. Insurance cover also exists on the company premises of the fuel card system’s contractual partners. Accidents when entering or leaving the vehicle are also insured. The rights of the insured party are exercised by the insured party in cases of injury and by their estate in the case of death. An accident that is likely to give rise to an indemnity obligation must be notified in writing to LeasePlan within three days. The General Terms & Conditions of Accident Insurance apply (AUB 88) in all other respects.

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Contact central driver hotline

If your leased vehicle is no longer roadworthy, to block your fuel or charge card or to reserve a short-term rental vehicle call our 24/7 central driver hotline on +49 211 91358221 from Germany and abroad.

CALL DRIVER HOTLINE