Glass damage

Question 1

What do I do in the event of glass damage?

LeasePlan · Accepted Answer

There are just two things you have to do to arrange a quick and simple repair by one of our partners:

**1. Print out and fill in the repair order form**
 Print out the ['Repair Order Form' (PDF)](targetSelf:/-/media/leaseplan-digital/de/public-pages/documents/leaseplan_reparaturauftrag_en-damage.pdf?rev=fec2ac5050fd4174b6dbabf176853b50), fill it in, sign it and hand it to the repair partner. The form is required for each repair costing in excess of €300 net. It authorises the repair facility to perform the work.

**2. Find a glass repair partner near you**
 Find your nearest glass repair partner and arrange an appointment. Always take the vehicle to one of our glass repair partners to get glass damage repaired. 
 [Service partner search](targetSelf:https://www.leaseplan.de/en/glass-parner-search)

You can also call our **glass partner hotlines** to make an appointment:
 (freecall service in Germany)

Carglass **0800 088 73 55**
 Euromaster **0800 333 54 72**
 junited Autoglas **0800 586 48 33**

Question 2

Where can I get stone chip damage repaired?

LeasePlan · Accepted Answer

To have a stone chip repaired quickly and easily by one of our glass repair partners, use our [area search](targetBlank:https://www.leaseplan.de/en/glass-parner-search) to find a glass repair partner near you and make and appointment directly.

Question 3

How do I authorise a glass repair?

LeasePlan · Accepted Answer

Please take your **LeasePlan fuel card or your LeasePlan service card** to the repair facility with you. It entitles you to have repair work done and the repair facility will then bill us directly. The repair facility will discuss the next steps with us.

Question 4

Where can I find step-by-step instructions for reporting and repairing glass damage?

LeasePlan · Accepted Answer

All information, telephone numbers, repair partners and forms can be found on our [glass damage service page](targetSelf:/en-de/my-leasecar/glass-damage/).

FAQ

Glass damage

Breakdown, accident and damage

Glass damage

Maintenance, repairs and MOTs

Tyre service

Fuel cards

CHARGE NOW charging card and app

Shell Recharge charging chip and app

Rental cars

Buy my company car

Return my company car

Order a new car

Insurance and travel abroad

Driver app

Contact central driver hotline