How can we help you?
Contact and information
If you’re interested in our fleet management services or have any questions, suggestions or requests?
Call our service hotlines for general questions, workshops or drivers of LeasePlan cars or send us a message using the contact form below.
We look forward to hearing from you!
Hotline for partner workshops
- Hotline for repair shop partners
Your are a repair shop partner and have a question about a serviced LeasePlan vehicle or a repair authorisation?
Give us a call: +49 211 91 32 47 80Download the Service and Repair Form for LeasePlan vehicles
No more queues for approvals?
No more reminders and invoice cuts?
No problem: with Postmaster you save time and money and receive a payment term of only six working days.
Interested? Get information on www.mypostmaster.de (only available in German)
Hotlines for drivers of LeasePlan vehicles
- Technical Breakdown
Direct assistance in case of a technical breakdown +49 211 95 70 07 86
- Accidents & Damage
Report damage online by using the login function at the top right of every page or
call our damage hotline: +49 211 95 78 23 33 (24/7 service) - Glass Damage
In case of glass damage contact our glass partners:
Hotline CARGLASS: 0800 088 73 55 (free within Germany)
Hotline junited AUTOGLAS : 0800 586 48 33 (free within Germany) - Reserve a replacement vehicle
If you need a replacement vehicle, call our rental car reservation centre from Monday to Friday, 08:00 - 17:00h: +49 211 95 70 07 83
Online customer support
Browse our frequently asked questions to get the answers you need, fast.
What is your question about?
Get in touch with us
Email us
Send us an email and we’ll reply within one working day.
Call LeasePlan +49 211 5 86 40-0
We are here to take your calls during our service hours Mon. - Thurs. 8:00 am - 6:00 pm and Fri. 8:00 am - 5:00 pm. We look forward to hearing from you!
LeasePlan offices in Germany
Make an appointment to visit our offices.
