FAQ

Answers to frequently asked questions from drivers

Breakdown, accident and damage

Glass damage

Maintenance, repairs and MOTs

Tyre service

Fuel cards

CHARGE NOW charging card and app

Shell Recharge charging chip and app

Rental cars

Buy my company car

Return my company car

Order a new car

Insurance and travel abroad

Driver apps

Questions

Contact central driver hotline

If your leased vehicle is no longer roadworthy, to block your fuel or charge card or to reserve a short-term rental vehicle call our 24/7 central driver hotline on +49 211 91358221 from Germany and abroad.