Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Questions

Arrow downWhen does my lease contract end?

Your fleet manager can tell you when the vehicle lease ends. Otherwise, if your employer has arranged a direct driver communication service with us, you can ask your LeasePlan customer account manager.

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Arrow downCan my lease contract be extended?

Please ask your fleet manager.

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Arrow downWhat items do I have to return with the vehicle?

Always ensure that you return all accessories with the vehicle. That includes original keys, summer tyres, the vehicle registration certificate, service booklet and sat-nav DVD if you have one. Remove all personal items from the car before you return it. Do not hand over your fuel cards to the forwarding agent. When you return the vehicle, deactivate the card by cutting through the magnetic strip.

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Arrow downWhat is the procedure for returning my leased vehicle?

You or a person authorised by your fleet manager inspect the vehicle with the forwarding agent that picks the vehicle up. Then both persons sign the vehicle return document and our forwarding agent takes the vehicle to a logistics centre where it is inspected by an independent appraiser.

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Arrow downCan I buy my company car at the end of the lease?

If your employer consents you can buy your company car at the end of the lease. Request a purchase price from us tree month before the lease expires. You can also find a comprehensive selection of LeasePlan vehicles here.

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Arrow downVehicle return checklist

We’ve created a checklist to make the process of returning your vehicle as easy as possible.

Download checklist

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Arrow downWhere can I find more information about returning my car?

You can find more information about returning your car, the forms for returning your car, and more information about requesting a quotation to purchase your car here.

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Get in touch with us

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Send us an email and we’ll reply within one working day.

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Call LeasePlan +49 211 5 86 40-0

We are here to take your calls during our service hours Mon. - Thurs. 8:00 am - 6:00 pm and Fri. 8:00 am - 5:00 pm. We look forward to hearing from you!

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