The majority of vehicles that go in for standard servicing are returned the same day if there are no complex issues. The vehicle should be ready for collection between 4pm - 5pm or delivered back to you between 4pm - 5.30pm - unless otherwise agreed. Unfortunately, we cannot guarantee a specific time.
If any complex issues are found, your vehicle may be off the road for more than a day. If this happens, we’ll let you know as soon as possible and we’ll aim to return the vehicle as fast as we can.
A courtesy vehicle may be available but we can’t promise a like for like one. We can provide you with a hire vehicle (at a cost) if you need one, depending on your contract.
If you do get a replacement vehicle, please take the necessary steps to protect yourself from COVID-19 and check that all surfaces have been wiped down.