Frequently Asked Questions

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Questions

Arrow downWhat support is the Government offering to help SMEs?

Arrow downI’m struggling to make my car payments. Is there anything you can do to help?

We understand this is a difficult time for many businesses and individuals and you may be struggling to meet the payments for your vehicle.
However, we also know that many people don’t want to give up their vehicle, so we have put together an article telling you about what the Government is doing to help.
Once you’ve reviewed the list in the article, if there aren’t any options that would work for you, please let us know by completing our online form and we’ll do our best to help you.
We’re using this form because it means you can work through it in your own time and at your own pace, while we can still make sure we get all the information we need to review your request as swiftly as possible.
We’ve moved more people into the team to help with these requests and we’ll get back to you as soon as we can. That said, it is likely to take a little while, so please don’t chase up your query for at least 21 days.

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Arrow downWhen will you take the first payment?

Arrow downDo I need to discuss this with my accountant?

  1.  
    COVID-19 - Our response

    We want to do everything we can to look after our colleagues and your interests, so we have put in place our Business Continuity Plan in response to the coronavirus and have coordinated for our teams to work from home.

    Click here to find out more about what we are doing to keep your business moving.

Get in touch with us

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Existing customer?

If you are already a customer, please complete this form.

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New customer?

If you are not yet a customer, please complete this form.

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    Get in touch

    Please click on this link to see all of our general enquiries phone numbers.

Call us

We offer our customers a range of extra services, such as maintenance and accident management packages. If you have these services please call one of the numbers below. If you're not sure, please check your contract or contact your fleet manager.

LeasePlan UK office

Due to the COVID-19 advice from the government, our offices are currently closed to visitors

Slough

165 Bath Rd
SL1 4AA Slough

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