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Maintenance and repairs

Make an appointment

If your lease includes servicing and maintenance, you can arrange your service, or mechanical repair here.

To find out what your lease includes, check your contract or contact your fleet manager.

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Call 0345 250 0000
You can book a service Monday to Friday between 8:00 & 20:00 and Saturdays between 9:00 & 13:00.

Getting a service

If your contract doesn’t include maintenance, you can take your vehicle to any main dealer or independent garage to be serviced as long as:

No vehicle will be serviced before its servicing due date.

Safety recalls

If maintenance is included in your contract, contact the DriverLine and we’ll place you within the available servicing network. If this isn’t part of your contract, you’ll need to contact a garage and arrange the work.

When safety critical recall work is not possible, the vehicle must not be driven. Please contact us if you need to discuss a specific case.

Glass repairs

Chipped windscreens should be repaired as soon as possible; if neglected, they can be eventually crack, resulting in a failed MOT and the need for a windscreen replacement.

To arrange a windscreen repair or replacement please contact your Vehicle Insurer unless you have selected this service.

Regular maintenance keeps everything running smoothly

It’s up to you to get your vehicle regularly serviced. How do you know when it’s time? Check the maintenance guide in your vehicle.

  1. Ask question_LTip!

    To keep your car in top shape, remember to regularly check the condition of your tyres and keep an eye on your coolant, windscreen wiper fluid and oil levels.

The freedom to drive even when your vehicle is in the garage

Major repairs may take some time. But that doesn’t mean you have to change your plans! Depending on your contract, you might be able to get a short-term replacement vehicle.

Call LeasePlan or your fleet manager to see if you’re entitled to a replacement vehicle - subject to availability.