Maintenance, repairs and MOT
Practical tips for taking good care of your vehicle
Cars are a lot like people. A little attention goes a long way! Discover the best way to take care of your vehicle – from regular maintenance and repairs to seasonal tyre changes.
Need to make a booking now?
For service booking call 0344 371 8033
You can talk to us from Monday to Friday between 09.00 and 17.00.
Regular maintenance keeps everything running smoothly
It’s up to you to get your vehicle regularly serviced. How do you know when it’s time? Check the maintenance guide in your vehicle.
Make an appointment for maintenance, MOT or repair
If your vehicle lease includes servicing and maintenance, you can arrange your vehicle service, mechanical repair or MOT online 24/7.
- We will contact you to confirm your booking arrangements
- We can arrange to collect your vehicle and return it to you at your convenience, or if a courtesy vehicle is available at the garage, we can book it for you. The garage might charge you a fee to be added to their insurance
- We will communicate with the garage on your behalf, track the progress of your service or MOT and keep you informed if there are any queries or delays
- Tip!
To keep your car in top shape, remember to regularly check the condition of your tyres. And keep an eye on your coolant, windscreen wiper fluid and oil levels.
For service booking call 0344 371 8033
You can talk to us from Monday to Friday between 09.00 and 17.00.
Questions about maintenance
A courtesy vehicle may be available (subject to availability) but to let you know we can’t promise a like for like vehicle. If you require one please request this when you contact us to make your service booking.
The easiest way to book an MOT is to call the LeasePlan Driver line and they will book this into a location that works for you at a time that is convenient.
You can book this up to 1 month in advance of your MOT date without affecting the renewal date
An MOT takes about 1.5 hours (assuming no corrective work carried out) so you are free to wait at the MOT station if it’s convenient for you.
The vast majority of vehicles for standard servicing are returned the same day, but if we find work that is more complex it may mean that your vehicle is off the road for more than the one day. If this is the case, we will let you know as soon as possible during the day and then we will manage the efficient return of your vehicle as soon as possible.
A courtesy vehicle may be available (subject to availability) but to let you know we can’t promise a like for like vehicle. We can provide you with a hire vehicle (at your cost) if you so require.
Where you have made a booking through the DriverLine we will send you a reminder the day before just in case your circumstances have changed. If you are unable to make the appointment, please call the DriverLine as soon as possible so we can make alternative arrangements.
If you are delivering the vehicle to the garage yourself, you should try and ensure its delivered by 9am latest so the garage can start working on it as soon as possible.
If the vehicle is being collected by the garage they will collect it between 8am and 10am from the agreed location. If this is a work location, feel free just to leave your keys with your reception if it’s easier for you.All work carried out will need to be authorised by LeasePlan to ensure it is required and done to the right standards and this will be done in a timely manner so that the work is done to your vehicle as soon as possible.
Tyres are one of the main reasons vehicles fail an MOT so it’s worth checking the condition of your tyres before your MOT takes place. We will often use LP tyre centres for MOT tests to ensure that if the vehicle does need tyres we can fit them during the same visit to save you needing to visit the garage twice.
If there is more complex work needed doing and the vehicle cannot be returned on one day, then we will let you know what the delays are caused by and when you can expect your vehicle to be returned. We will than manage this delay until the vehicle is returned and keep you updated as things progress. Our aim is to get you and your vehicle reunited as soon as we can.
If you are delivering the vehicle to the garage yourself, you should try and ensure its delivered by 9am latest so the garage can start working on it as soon as possible.
If the vehicle is being collected by the garage they will collect it between 8am and 10am from the agreed location. If this is a work location, feel free just to leave your keys with your reception if it’s easier for you.
If there is nothing more complex found when carrying out your service, then the vehicle should be ready for collection between 4pm & 5pm or delivered back to you between 4pm & 6pm. We cannot guarantee a specific time unfortunately.
If this is not possible to return the vehicle, or we are going to be late, we will let you know as soon as we can to enable you to make appropriate arrangements.
Yes, LeasePlan will send you or your Fleet Manager reminders when your MOT is due.