Help & Support

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Questions

Arrow downWhat types of vehicles do you offer?

We offer our customers a wide range of brand new cars and commercial vehicles. Please feel free to visit https://direct.leaseplan.co.uk to find out more.

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Arrow downCan I extend my current contract?

It may be possible for you to extend your current contract beyond your contract end date. To confirm whether you are eligible to terminate your contract early please speak to your Fleet Manager, Fleet Contact or Direct Line Manager.

Alternatively, contact our Contract Services team via the ‘Get in Touch’ details below.

Please note: if you were to extend your current contract there would likely bechanges to the details of your contract and the price of your monthly rental.

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Arrow downHow do I change the personal details on my contract?

To make any changes to your personal details within your contract please contact our contract services team via email us link below.

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Arrow downWhat do I do if I notice something wrong on my contract?

If you notice any incorrect information within your contract, including monthly rental details, personal/work addresses or direct debit account details please contact our contract services team as soon as possible to ensure the correct changes are made to your contract. Please do this via the Get in Touch details below.

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Arrow downCan I terminate my contract early?

It may be possible for you to terminate from your contract prior to your contract end date. In most circumstances a fee may need to be paid to terminate your contract.

However, to confirm whether you are eligible to terminate your contract early please speak to your Fleet Manager, Fleet Contact or Direct Line Manager.

Alternatively, contact our Contract Servicesteam via the ‘Get in Touch’ details below.

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Arrow downWhere do I find a copy of my Contract?

Your Contract details can be found in the driver portal (if you have access). Please click here to log in to the portal or download our app. Once logged in you will find your details under the My Vehicle > My Vehicle Details section.

If you do not have access to the app or portal please contact our Contract Services team on 0344 472 1054.

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Arrow downWhen will you take the first payment?

The first direct debit will come out of your account 14 days after your vehicle has been delivered.

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Arrow downWhat are the specifications of my vehicle?

Your vehicle specs can be found in the driver portal (if you have access). Please click here to log in to the portal or download our app. Once logged in you will find your details under the My Vehicle > My Vehicle Details section.

If you do not have access to the app or portal please contact our Contract Services team on 0344 472 1054.

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Arrow downCan I travel abroad?

Yes - you can. Call our DriverLine on 0344 493 7659 for your travel documents.

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Arrow downHow do I get the P11D information I need?

Call our DriverLine on 0344 493 7659 if you need information for your P11D.

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LeasePlan UK office

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Slough

165 Bath Rd
SL1 4AA Slough

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