We will only service a vehicle when it is due a service. If you have a maintained contract you must use our Service Booking line – 0345 250 0000 – to book work (or you can select the service booking option on your DriverLine). It’s vital that we control the service slots, so we can prioritise key workers and those most in need, while making sure your job is handled promptly. Booking in directly with the garage will hamper our efforts to allocate the slots fairly, so we may reallocate bookings if they are not made through our Service Booking lineSome garages are restricting some services such as collection and delivery – and we are urging customers to clean their vehicles before handover. 'While you wait' servicing, MOT and tyre booking has been suspended.