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    COVID-19 - Our response

    We want to do everything we can to look after our colleagues and your interests, so we have put in place our Business Continuity Plan in response to the coronavirus and have coordinated for our teams to work from home.

    Click here to find out more about what we are doing to keep your business moving.

Frequently Asked Questions

Information IconReturning your vehicle

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Information IconCOVID-19: Payment Waiver

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Questions

Arrow downWhen will you collect my vehicle?

Arrow downWhat about my replacement vehicle delivery?

COVID-19 lockdown has had a big impact on the industry's ability to deliver new vehicles. Although the lockdown restrictions has eased, it will take some time to return to full capacity. With this in mind, new vehicle deliveries are not guaranteed, whether with us or with another company. We’ll communicate with you separately about any vehicle you have on order with us.

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Arrow downAre there any other charges when I return my vehicle?

Arrow downIf you are not collecting vehicles, what are my options?

Arrow downI'm approaching the end of my contract, what are my options?

Arrow downFair Wear & Tear. What's Acceptable and Unacceptable?

Arrow downMy vehicle is due for return and I have advertising/logos on my vehicle, what should I do?

Arrow downWhat should be returned with my vehicle?

Arrow downI have personalised plates on my lease vehicle. How do I arrange to have them transferred to another vehicle or removed before collection?

Arrow downI do not want to keep my personalised plate – what should I do?

Arrow downI want to cancel my vehicle collection, how much notice do I need to give?

Get in touch with us

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    Get in touch

    Please click on this link to see all of our general enquiries phone numbers.

Call us

We offer our customers a range of extra services, such as maintenance and accident management packages. If you have these services please call one of the numbers below. If you're not sure, please check your contract or contact your fleet manager.

LeasePlan UK office

Due to the COVID-19 advice from the government, our offices are currently closed to visitors

Slough

165 Bath Rd
SL1 4AA Slough

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