For details of what's included in our maintenance package, see FAQ "What does maintenance cover include?" We have a handful of exclusions for vehicle maintenance and you'll be recharged for any costs incurred on these exclusions.

These include:

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  Repair or replace parts where there's driver error, damage or negligence (including misfuelling and frost damage).
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  Tyre damage from misuse. This includes bulges or tyre wall damage from kerbing which will be repaired or replaced but the costs will be recharged.
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  Repairs from accidents (whether at fault or not), impacts, vandalism, theft or misuse as this should be covered by your insurer.
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  Missing or broken items such as badges or wheel trims.
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  Vandalised or stolen wheels, tyres or mechanical parts as this should be covered by your insurer.
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  Lubricants, AdBlue or fluid top-ups between service intervals.
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  Vehicle glass.
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  Adding or removing artwork or lettering.
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  Washing, frost damage, valeting or waxing.

LeasePlan approved garages and tyre fitters must be used, and all work has to be authorised by LeasePlan before it begins.