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Get help to all of your questions about private car leasing
- How does it work?
- Credit check
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Questions about leasing
LeasePlan offers country wide return together with Applus. You will receive an email in which you are able to book a car inspection, in one of the chosen inspection centers.
When returning your car, it will be checked for damages and shortcomings, and you will leave the inspection center with a return slip and picture documentation. The inspection is done by an independent third party according to official guidelines.
All cars are leased for a period of 12-36 months.
All cars are leased for a period of 12-36 months. Maximum leasing period is 36 months, and if you want to extend your leasing period, you have to order a new car that can be leased for a period of 12-36 months.
The car and its equipment
All cars are delivered without a towing hook, but on most newer cars you have the possibility to lease a towing hook. The amount will be added to your monthly expense.
You have the opportunity to lease winter tyres when signing your contract. The amount will be added to your monthly expense.
No, the car is equipped with what is described in the tech specifications, and it is therefore not possible to get extra equipment.
We will be happy to help you sell your car. Contact CarNext in Brøndby or Frederecia and book a time.
**CarNext Brøndby **Mon-Fri: 10.00 a.m. - 5.00 p.m. Saturday: Closed Sunday: 11.00 a.m. - 3.00 p.m.
Phone: +45 4444 6000 E-mail: brondby@carnext.com
**CarNext Frederecia **Mon-Fri: 10.00 a.m. - 5.00 p.m. Saturday: Closed Sunday: 11.00 a.m. - 3.00 p.m.
Phone: +45 +45 4444 6000 E-mail: fredericia@carnext.com
Damage, service and repair
When your car needs service and maintenance, you need to use one of the garages that LeasePlan recommends.
All expenses regarding service and maintenance, that is caused by normal wear and tear, is covered by your leasing contract. You are not allowed to do service on your car on your own.
Find our garages here
- It is your responsibility that the car gets serviced on time. Always make sure that you check the service intervals in the car manual
- You should regularly check oil and coolant. Your service deal with LeasePlan does not cover engine damages due to lack of oil and coolant.
- If your car has been damaged, let your insurance company know as soon as possible
- Remember to check the tyre pressure frequently
- If you have a newer diesel car, make sure there is enough AdBlue. It can be crucial if there is not enough AdBlue
You must report the damage to your insurance company
- 1.Always report the burglary to the police
- 2.Always report the burglary to your insurance company if personal items have been stolen
- 1.
Questions about driving abroad
- Make sure that you have statutory safety equipment in the car. As an example: a vest, first-aid kit and powder extinguisher
- Check if it is mandatory to have winter tyres if it snows
- Save the phone number to SOS +45 7010 5052
- Remember your driving license and part 1 of the registration certificate
In most countries, you do not have to bring the green card. The green card is poof that your car is insured. Today it is enough to have a license plate on the car within the EU, including countries as Norway, Croatia, Switzerland, Iceland and Andorra.
Exemptions You have to bring the green card in these countries: Albania, Kosovo, Bosnia and Hercegovina, North Macedonia, Belarus, Iran, Israel, Morocco, Moldova, Serbia, Montenegro, Russia, Turkey, and Ukraine
Red Card The red card is the phone number to SOS +45 7010 5052 and helps if you are insured. We recommend that you download the SOS app to your smartphone. The app contains a GPS function that helps to locate you in case of an emergency.
Other questions
Yes, you can return your car prior to contract end.
If you wish to return and terminate your contract, please contact us at +45 3673 8300
Credit check
The Danish FSA has come with new standards for credit checks. The way customers get credit checked has been changed. The changes have been made in order to secure that the customer does not obtain loan that puts them in a poor financial position.
The changed standards for credit checks are mandatory for all financial institutions.
If you want to lease a private car from LeasePlan, it is mandatory that LeasePlan runs a credit check. LeasePlan will in that regards ask for, amongst others, your financial statement and income. It will be used to check your allowance, and will help secure that you are not put in a poor financial position.
If you have more questions, please do not hesitate to contact LeasePlan.
The car and its equipment
All cars are delivered without a towing hook, but on most newer cars you have the possibility to lease a towing hook. The amount will be added to your monthly expense.
You have the opportunity to lease winter tyres when signing your contract. The amount will be added to your monthly expense.
No, the car is equipped with what is described in the tech specifications, and it is therefore not possible to get extra equipment.
We will be happy to help you sell your car. Contact CarNext in Brøndby or Frederecia and book a time.
**CarNext Brøndby **Mon-Fri: 10.00 a.m. - 5.00 p.m. Saturday: Closed Sunday: 11.00 a.m. - 3.00 p.m.
Phone: +45 4444 6000 E-mail: brondby@carnext.com
**CarNext Frederecia **Mon-Fri: 10.00 a.m. - 5.00 p.m. Saturday: Closed Sunday: 11.00 a.m. - 3.00 p.m.
Phone: +45 +45 4444 6000 E-mail: fredericia@carnext.com
Book time online to visit a garage
We collaborate with the best garages
Book time online when your car needs service or needs a bigger repair.
You can also call on +45 3673 8310 regarding booking of service and repair.
Want to know more? We are here to help!
Call +45 36 73 83 05
You can talk with us from Monday to Thursday, from 8.30 a.m. until 4.30 p.m. On Fridays from 8.30 am until 4 p.m.
Send us an email and we will get back to you within one working day.