Accidents & damage

The help you need, no matter where you are

If you’re involved in an accident or breakdown, your safety is our top priority. Use the information below to get the help you need, fast.

If damage has occured

As a LeasePlan customer, you are first in line at the shop. If using one of our authorised garages, you are also guaranteed a replacement car at the lowest possible rate.

Chips on your windscreen

If your windscreen gets chipped, you must immediately cover it with windscreen plaster so that moisture and dirt do not exacerbate the damage. Make sure to have the chip replaced promptly or replace the windscreen.

It's easy and quick getting repaired a chip and replaced a windscreen. Carglass can repair your windscreen at your address at a time that works best for you. You move to the front of the line, and you can be sure that your company will be given the best possible price on the repair. This service applies to both chip repair and windscreen replacement.

Book time at Carglass on +45 4322 9870 or at Carglass or Dansk Bilglas on +45 7027 6555

How to report a claim

  1. Ring til SkadeserviceCall our Damage Service

    You can call our Damage Service at +45 3673 8399, and we will complete the damage report for you and take care of all the practical matters. Our phones are open 24 hours a day

  2. Leaseplan contract iconOr complete a form and send it to us

    Or you can complete the damage report on your own, which you can download from the link below, and e-mail it to us at

    If another party is involved please make sure to get all relevant information such as name, phone number and registration number.

    Download a damage report form

  3. Skade i udlandet?

Roadside assistance

There is no perfect time for tires to puncture or for the car to break down. Do you need roadside assistance for your company car, help is always near with LeasePlan Assistance which is staffed 24 hours a day, 365 days a year.

You can call LeasePlan Assistance at +45 3673 8484.

Break-ins and theft

Was your car stolen? Has there been a break-in? Or has someone taken the license plates? In any of these events it is important to do the following:

Vehicle theft

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Vehicle break-in

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License plate theft

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The automotive centres are open:

Monday 9:00 AM–4:00 PM, Tuesday-Friday 9:00 AM–2:00 PM.

+45 3673 8310
Call +45 3673 8300
You can call us Monday to Thursday, from 8.30 AM - 4.30 PM, and Friday from 8.30 AM - 4.00 PM
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