Are you offering collection and delivery services?
Yes, however due to the current difficulty of market availability, deliveries and collections may be difficult to accurately time stamp, but our team will try to accomplish the required collection and delivery day.
Can I hand the vehicle back early if it not needed?
Do I need to fill my business short term vehicle hire up with fuel before I return it?
You must return the vehicle with the same amount of fuel it was supplied with or you'll be charged. The fuel level should be noted on the hire documents at delivery.
If you have an electric vehicle, please ensure you charge it to at least 80%.
How does short term hire work?
Once you've completed the initial enquiry form, a member of the team will review this to check that this is the right service for you.
A credit check will need to be completed, and then you can review and sign your contract. It will take us a few days to process your account, so please do bear with us. Once all is ready, you can enjoy your vehicle.
I have a mechanical issue with my short-term hire vehicle. Who do I call?
There will be a number for assistance displayed on the windscreen or in the rental pack you were given by the hire company.
Returning your short term hire vehicle
Short term hire
Depending on your contract, you may be eligible for a short-term vehicle hire if your vehicle is off the road or if you're waiting on a new vehicle delivery. Please call us on 0345 250 0000 (weekdays 9am-5pm - except bank holidays) to discuss your options.
Who covers the business short term hire vehicle insurance?
Is there a maximum order size?
LeasePlan are equipped to handle bulk orders, however during these difficult times, please do make us aware as soon as possible of the requirement and be aware of limited availability.
Are new vehicles affected in the same way?
What is the best way to make bookings?
Please book online through our DRive system. Our current lead times are two hours in advance for cars and six hours in advance for vans, however if you have an emergency situation, please call our team and we will prioritise. For additional general queries, use our Live Chat in DRive to speak with our agents.