How can we help?
Frequently asked questions
Questions
What should I do if I have an accident?
What if my windows need repairing or replacing?
Can I book a repair on my vehicle?
What happens if I break down?
Is it safe to have my glass repaired rather than replaced?
Why have I been charged for damage on my vehicle when it was returned?
All vehicles undergo an inspection in accordance with our fair wear and tear guidelines. Any damage identified, not compliant with fair wear and tear is charged to you in accordance with your hire agreement.
I do not agree with the damage charges I have received - what can I do?
Order a new vehicle
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