Return your vehicle

Easy returns at the end of your contract

When your contract is over, it’s time to say goodbye to your vehicle. Follow the tips below to make the process as worry-free as possible.

Keep your vehicle

Want to keep driving your trusted lease vehicle? Explore the option to buy your vehicle.

Want to keep driving your trusted lease vehicle? Explore the option to buy your vehicle.

Buy your vehicle

Inspect and Collect

For LeasePlan** Finance Broker customers**, we want to offer you the best experience possible throughout your lease - from start to finish. That's why we've launched our new Inspect & Collect service.

  1. Return keys_LSo how does it work?

    We understand that wear and tear is part of everyday life, but sometimes our lease vehicles are returned to us with excessive scuffs, scratches or other damage. So when it comes to handing your vehicle back over to us at the end of your lease, we need to inspect it to make sure you’re returning it to us in good condition.

    One of our experienced inspectors will come to your home or place of work to check over the vehicle’s interior, exterior and make sure it drives okay, leaving you with peace of mind that your vehicle is being returned in the best condition possible. After the inspection is complete, we'll take your car away with us too.

  2. Checked and Approved_LFinal inspection to check your car’s condition

    Our Inspect & Collect service prides itself on being open and honest with you. You'll be present as one of our expert inspectors checks your vehicle, giving you the opportunity to see our thorough and professional examination. You'll be able to see the interim report before we submit it too and, if there are any issues, feel free to discuss it with us there and then.

    View our wear and tear guidelines to avoid unpleasant surprises later.

  1. Preparing to return you vehicle

    Basically, everything that you were given with the vehicle when it was delivered to you must be returned with the vehicle. This includes but is not limited to.

    • All sets of keys, including master and spare keys.
    • All original documents such as the owners' manual etc.
    • Evidence of the signed/ stamped service history either in the service book OR if providing receipts, in an envelope clearly marked as SERVICE HISTORY on the front.
    • Valid MOT certificate (if applicable).
    • Radio code cards.
    • SD's, CD's or DVD's for satellite navigation (delete stored locations for security such as your home address).
    • All removable audio equipment (such as "face off" units).
    • All optional equipment fitted to the vehicle that is not a permanent fixture (tow bars, rear door sun shades etc.).
    • All emergency equipment supplied with the vehicle (jack, wheel brace, warning triangle, first aid kit etc.).
    • The spare wheel must be on-board and meet the legal requirements.
    • In case your vehicle has a "tyre mobility set", it must be in a working condition (sealing compound and a 12v compressor that plugs into the cigarette lighter).
    • The original wheel caps.
    • Remove all personal items. ( eg music CDs, road maps, sunglasses and fuel card). Remember to check all storage areas in your vehicle including the boot, glove box, door pockets and all other storage spaces. We are unable to return personal effects left in the vehicle after it has been collected.
  2. Ask question_LTip!

    Report damage as soon as it occurs. And schedule repairs right away. It’s the best way to avoid end-of-contract charges.

Contact us

Call 0344 493 7644

You can talk to us from monday to friday between 09.00 and 17.00.

Email

Send us an email and we’ll reply within one working day.