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Frequently asked questions
Can I return the car with a damage?
All damages must be repaired before returning the car.
How do I schedule an appointment to repair damage?
First of all, you need to report the damage. Then, you can easily schedule a repair appointment at the same time. You can also contact LeasePlan at 08-470 26 00 to schedule a repair.
What do I do if I have got a stone chip in my windshield?
Contact our partner Ryds Bilglas to make an appointment. You can also call LeasePlan at 08-470 26 00 and automatically be directed to Ryds Bilglas.
Do I need to repair damage to my car?
If the damage is minor and you can still drive the car safely then repairing it might not be immediately necessary. However, regardless of the severity of the damage we always ask that you immediately file a claim on our website.
Where can I go for damage repair?
Our network of auto repair service providers has national coverage. Once you report the damage to us, we will find a repairer in your area that meets our quality requirements.
Can my windscreen be repaired instead of replaced?
The glass repairer needs to assess the damage and decide whether or not the glass can be repaired. You can easily find out by uploading a picture of the glass damage at Ryds Bilglas website.
How can I change an appointment?
To reschedule your repair or inspection appointment, please contact the auto repair service provider.
Contact the customer support
The road assistance is available every day, around the clock.
LeasePlan office Sweden
Make an appointment to visit our office.