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Frequently asked questions

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Arrow downAm I insured against theft?

Please check your insurance agreement to determine whether or not your vehicle is insured against theft.

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Arrow downThe things that was stolen from the car, are those covered by the insurance?

If the coverage for theft is included in the insurance, anything that is firmly fixed in the car will be covered. Loose objects are not included, but if it is the drivers private property, it could potentially be covered by the home insurance.

Note that LeasePlan offers ancillary insurance coverage for e.g. tools - contact us for more information.

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Arrow downWhat should I do if I have a break-in or my car is damaged?

Contact the police at 114 14 and make a report. This must also be reported to the insurance company by filling out a claim form. If the car is not drivable, please contact us at 08-470 26 00.

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Arrow downWhat should I do if my car is stolen?

If your car has been stolen please contact the police immediately at 114 14. You must also report the theft to LeasePlan. If you're not insured with LeasePlan then inform your insurance provider. You can always call us at 08-470 26 00 or send us an email at skador@leaseplan.com.

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Contact the customer support

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Self-service portal
Most cases can easily be handled in our self-service portal. You can for example book service, administrate your fuel cards, report mileage and find useful documents.
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Call LeasePlan: 08-470 26 00
Our regular opening hours are Monday to Friday between 08:30 and 17:00.
The road assistance is available every day, around the clock.
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Write to us
Send a message to customer service. Our ambition is to get back to you within two working days. If your inquiry is urgent, please do not hesitate to call our Customer Service at 08-470 26 00.

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LeasePlan office Sweden

Make an appointment to visit our office.

LeasePlan Sverige AB

Råsundavägen 4 169 67 Solna

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