We’re here to help!
Anytime. Anywhere.
Frequently asked questions
The requirement for proof of damage caused by another vehicle subject to insurance is very high from the Swedish Motor Insurers' (TFF) side. The driver must be able to prove that the damage has been caused by another vehicle and that this vehicle was in traffic. If these proofs can be met, the deductible will be 5% of a price base amount. Otherwise, the deductible becomes the normal amount for carriage damage guarantee deductible.
We will invoice the deductible to your employer, then it is depending on your car policy whether you will pay the whole excess, parts of it or nothing at all. No deductibles are covered by LeasePlan. Contact your employer for information about how you do.
In almost all cases, we pay for the damage repair. However, in certain instances, you will be responsible for the repair cost. Your costs are outlined in the general conditions of your contract.
Shortcuts
Contact the customer support
Self-service portal
Call LeasePlan: 08-470 26 00
The road assistance is available every day, around the clock.
Write to us
Would you like to share any feedback?
We want you as a customer or driver to be satisfied with us. That is why we take your feedback very seriously. Register your feedback by clicking on the below button. We will then get back to you.
LeasePlan office Sweden
Make an appointment to visit our office.