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Frequently asked questions

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Arrow downI accidently drove away with the fuel handle still in the car, what do I do?

Please contact the fuel station where the damage occurred and fill in a claim form.

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Arrow downI have filled up the wrong fuel in the car, what do I do?

Do not start the car! If you already stated the car, shut it off immediately. Do not turn on the ignition (the fuel will then be pumped around). Contact our insurance group at 08-470 26 00 for help with transportation of the car to a workshop.

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Arrow downMy parked car received damage while I was away, what shall I do?

Contact the police at 114 14 and make a report and register a claim by filling in a claim form

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Arrow downWhat should I do if I get in to an accident with the car and an animal?

Collision with a large wild animal must always be reported to the police. If you have hit a pet or a reindeer, you must report it to the police and also the owner. You also need to file a claim. You can easily do that by filling in a claim form.

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Self-service portal

Most cases can easily be handled in our self-service portal. You can for example book service, administrate your fuel cards, report mileage and find useful documents.

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Call LeasePlan: 08 470 26 00

Our regular opening hours are Monday to Friday between 08:30 and 17:00.
The road assistance is available every day, around the clock.

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Send a message to customer service. Our ambition is to get back to you within two working days. If your inquiry is urgent, please do not hesitate to call our Customer Service at 08-470 26 00.

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LeasePlan office Sweden

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LeasePlan Sverige AB

Råsundavägen 4 169 67 Solna

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