How can we help you?
Online customer support
Browse our frequently asked questions to get the answers you need, fast.
What is your question about?
You can find this information in the Vehicle Maintenance Handbook or at the Online Office.
To book an appointment at a service and repair garage you need to apply for your Preference Code either through the Online Office (website or app) or through the Driver Service Department. Through the Online Office request, you can see a map of the service and repair garages that are closest to the place you have selected.
It is not compulsory to carry with you if you drive within Spain, but we recommend that you keep it in the vehicle in case the State Security Forces request it and if they are unable to check it in their computer systems.
Insurance claims can be conveniently filed through the Online Office (website or APP) or through the Driver Service Department.
To return a vehicle after the contract has finalised, you need to deliver it to the sites designated by LeasePlan. A different collection point can also be agreed to, however with the corresponding cost.
For the proper return of a vehicle, you can check the guide here.
Change or extend a subscription
How can I extend my contract?
If you want to extend your contract, either discuss the options with your fleet manager or with your contact within LeasePlan if you are the contract holder.
Can I terminate my lease contract early?
Yes, it is possible to terminate your lease contract earlier than agreed, but this may result in additional costs. Check with your fleet manager or review the conditions in your lease contract.
How can I change my contract?
You can discuss contract changes with your fleet manager, or with your contact person within LeasePlan if you’re the contract holder.
We’re here to help!
Looking for more information? Get in touch with LeasePlan – by phone, email or chat – for quick answers and helpful advice.
Get in touch with us
Client services
If you are a company client, please call (+34) 91 91 95 999 from 8.00 to 18.00.
Contact for clients
Send us an email and we'll reply within one working day.
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LeasePlan offices Spain
Make an appointment to visit our offices.
LeasePlan Barcelona
Plaza de Europa 9-11 Planta 1 A-D 08908 L'Hospitalet de Llobregat - Barcelona
LeasePlan Barcelona - Flexible
Avenida de Barcelona, nÂş 274 08750 Molins de Rei - Barcelona
LeasePlan Santiago de Compostela
C/ la Cierva, 17 A Nave PolĂgono Industrial El Tambre 15890 Santiago de Compostela - La Coruña
LeasePlan Valencia
Avenida Picassent, nÂş33 PolĂgono Industrial Pla dels Olivars 46460 Silla - Valencia