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Frequently asked questions

Keeping you on the move with useful information about LeasePlan's services.

Your most common questions. Our answers. In one place.

Information IconMy Lease Car

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My lease contract

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Accidents and breakdowns

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Questions

Arrow downWhere can I find the conditions of my contract?

Arrow downWho can drive my lease car?

Arrow downWhat’s included in the lease price?

Arrow downWhat do I need to do to fulfil my end of the lease responsibilities?

Basically, anything you were given with the vehicle when it was delivered to you must be returned.

It is your responsibility to ensure it’s returned in a good condition. For more information please consult our Fair Wear and Tear guidelines.

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Arrow downWhere do I need to take my vehicle at the end of the lease?

Arrow downWhat should be returned with my car?

Arrow downI left something in the car when it was collected. Can I get it back?

Arrow downWhere can I check the status of my order?

Arrow downCan I change the date of delivery?