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Frequently asked questions

Keeping you on the move with useful information about LeasePlan's services.

Your most common questions. Our answers. In one place.

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Arrow downHow fast can I charge at home?

EV charging is limited to the vehicle on board AC charger capabilities, delivering a maximum rate of energy to the battery. For example, a Tesla Model 3 has an 11kW on board AC charger, typically delivering up to a maximum of 75km/h. On average, most EVs will charge at around 35-50km of range per hour of charge using a dedicated AC charging station.

Your charge rate will also depend on your home’s existing electrical infrastructure. The charging station has to be set at a safe rate to prevent electrical overloads.

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Arrow downWhat is the difference between AC and DC charging?

Our electricity grid runs on Alternating Current (AC). However, batteries store power as Direct Current (DC). Your EV has a rectifier that converts AC to DC current called the ‘on board charger’.

AC Charging is the most common charging method. Your EV charges through the on board charger converting AC to DC current, feeding the car’s battery.

DC charging skips the vehicle’s on board charger, delivering direct current (DC) power to the battery, allowing the EV a much faster charge rate. The AC to DC rectifier is located in the charger itself.

The speed of AC charging relies on the size of your on board charger.

The speed of DC charging relies on your vehicle’s capabilities and the rating of the DC charger. Most EVs that are capable of DC charging can now charge at up to 70kW. Some can go up to 100, 150 and 250kW.

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Arrow downI live in an apartment, can I still install an EV charger?

Absolutely. JET Charge specialises at apartment EV charging.

All apartments are setup differently, with many variables influencing each install.

Speak to our Apartment Installations team for an EV Charging consult specialised to suit yours and your Body Corporate needs. We have a range of solutions, including a fully managed system which includes automatic payment to the body corporate for each of your charging sessions.

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Arrow downCan I install EV charger at my property?

An EV charger can be installed if you have off street parking or your own car space within the property (including a car parking space within an apartment). If you don’t have access to these, you may need to consider other methods of charging, such as public charging or the ability to charge at your workplace.

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Arrow downWhat charging facility can be installed at home?

An AC charger is the perfect solution for overnight charging at home, delivering an average of 35-50km of range per hour of charge.

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Arrow downHow much does it cost to charge my EV?

The cost of charging will depend on your EV battery capacity and where you live.

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Arrow downCan I install a Direct Current (DC) Rapid Charger at home?

DC chargers are more suited for commercial properties due to the large electrical demand, which most domestic households cannot typically support.

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Arrow downCan I integrate my solar system with my EV Charger?

An EV Charger is installed just like any other home appliance. A standard EV charger will not communicate with your solar system, but rather will be drawing from your solar any time it’s being used. It is still connected to the grid and will only draw from your solar system when it is generating excess power that is not being used by your home.

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Arrow downWhat home charging equipment do I need for my EV?

Leaseplan can recommend specific EV chargers for your choice of EV.

Type 2 plugs are the standard currently used in Australia and New Zealand by all EV manufacturers. Type 1 plugs are used by older vehicles and vehicles imported under parallel import laws.

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