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Frequently asked questions

Keeping you on the move with useful information about LeasePlan's services.

Your most common questions. Our answers. In one place.

Information IconMy Lease Car

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Fuel card

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Accidents and breakdowns

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Arrow downHow does my fuel card work?

You can pay at the petrol station with your fuel card, using your 4-digit pin.

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Arrow downHow can I find a service station?

Arrow downI need a new fuel card, what do I need to do?

Arrow downWhat is the PIN of my fuel card?

Arrow downWhat should I do if my fuel card has been lost or stolen?

Arrow downI have forgotten my PIN code. Can you help?