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We would like to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
If I have an accident, what should I do?
Reporting damage If your leasecar is damaged, you need to report it to LeasePlan immediately. You can easily report accidents by calling 1-855-588-3677.
Use your phone to make photos of both vehicles. Make sure to document the counterparty's registration plate and insurance slip.
Damage by an unknown counterparty Was your car damaged by burglary, vandalism or an unknown counterparty? Please report this to LeasePlan and the police as soon as possible.
I need immediate roadside assistance
If you need immediate roadside assistance, call 1-855-588-3677.
Should I report the accident to the police?
Make a declaration If your car was damaged by a break-in, vandalism, theft, or an unknown counterparty, please report this to the police and to your fleet administrator.
What do I do when I cause damage to another car, but I don't have damage myself?
If enrolled in LeasePlan Accident Management Program If your car is not damaged, you still need to report it to LeasePlan immediately. You can easily report accidents by calling 1-855-588-3677.
Use your phone to take photos of both vehicles. Make sure to document the counterparty's registration plate and insurance slip.
If not enrolled in LeasePlan's Accident Management Program Contact your fleet administrator or follow your company's fleet policy.
- 125 Commerce Valley Dr W
- Suite 801
- Markham Ontario
- L3T 7W4
- Canada