How can we help you?

We would like to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.

Accidents, damage & repair

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Replacement car after damage or theft

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Questions

Arrow downAm I entitled to a replacement car while my car is being repaired?

This depends on your insurance coverage or fleet policy.

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Arrow downCan I use my fuel card for my replacement car?

Your current fuel card is also valid for your replacement car, regardless of the fuel type.

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Arrow downWhy is my replacement car not in the same class as my lease car?

A replacement car is temporary and meant to keep you mobile for a short period of time. For this reason, it may differ in class from your lease car.

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