How do I report damage?
Reporting damage If your lease car is damaged, you need to report it immediately to the Police (call 999) and LeasePlan. You can easily report damage to LeasePlan by calling 800-DRIVER (800-374 837). You are also required to obtain police report for all known and unknown damages and share a copy with LeasePlan.
Damage by an unknown counterparty Was your car damaged by burglary, vandalism or an unknown counterparty? Please report this to the police as soon as possible. Obtain a police report and share a copy of it with LeasePlan. Contact 800-DRIVER (800-374 837) and we will assist you.
What if I need immediate assistance?
Is your car too damaged to drive? Call LeasePlan immediately. Make sure you, any passengers, and if possible the vehicle, are in a safe location. Call 800-DRIVER (800-374 837). You can reach a LeasePlan employee on this number at any time 24/7.
What should I do if my vehicle breaks down and I can't drive?
I need immediate assistance Is your car damaged or broken down and are you unable to continue driving? Call LeasePlan immediately at 800-DRIVER (800-374 837).
Make sure that you, your passengers and the car are in a safe location. Call 800-DRIVER (800-374 837). You can reach a LeasePlan employee on this number any time 24/7.
I don't need immediate assistance If your car is at home, won't start and you don't need immediate assistance, contact us here 800-DRIVER (800-374 837) and report the problem.