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Your most common questions. Our answers. In one place.

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Questions

Arrow downHow do I schedule an appointment to repair damage?

First, report any major damage to the Police (call 999) and obtain a Police Report. If required, we can assist you with that. For minor damages, a Police report is not required. Call our contact centre at 800-DRIVER (800-374 837) in case you need guidance and to schedule a repair appointment. You can also easily schedule a repair appointment via the LeasePlan app.

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Arrow downDo I need to repair damage to my car?

If the damage is minor and you can still drive the car safely, then repairing it might not be necessary. You can organise a damage assessment by calling 800-DRIVER (800-374 837).

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Arrow downWhere can I go for damage repair?

We will schedule the repair for you at a convenient time. Call us at 800-DRIVER (800-374 837) or request an appointment through the LeasePlan App.

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Arrow downCan my windscreen be repaired instead of replaced?

In case of glass damage, you need to obtain a Police report and contact LeasePlan at 800-DRIVER (800-374 837). Our team will assist you.

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Arrow downHow can I change an appointment?

Call us at 800-DRIVER (800-374 837) and our team will assist you. We are available 24/7.

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Call us on +971 2 404 6444

From Sunday until Thursday between 09:00 and 17:00.

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