Return your car

Easy returns at the end of your contract

When your contract is over, it’s time to say goodbye to your car. As a car user, you are responsible for the car’s return. If your car owner is LeasePlan, the car will be returned to CarNext by LeasePlan’s restore point. If your car owner is a different party, you will get return information from the car owner.

The contract will only terminate when LeasePlan has received the car with its equipment in the original condition. If you return your car elsewhere, it may result in transfer costs for your business.

Follow the tips below to make the return process as worry-free as possible.

  1.  
    Preparing for return
    • Book a time
    • Make sure the car is clean and remove all your personal belongings
    • Gather everything that originally came with the car. Like keys, official documents, remote control fuel heater, manuals and accessories
    • Clear the navigator address information and phone contacts from the car
    • If the car has any damage, make sure that it is repaired before you return the car
    • Periodic inspection must be carried out in accordance with the current regulation, so that the inspection period is valid for at least 30 days on the return date
    • Remove the timer from the remote control fuel heater
  2.  
    Three ways to return your car

    CarNext.com by LeasePlan collection point

    Pick a convenient time from the appointment calendar. You can make an appointment no earlier than 6 weeks before the end of the contract. After making an appointment, you will receive a confirmation on your mobile phone and by email. If you wish to change the initial time, you can change or cancel the appointment by log into the appointment calendar. The registration number is your login.

    If you have any difficulties planning an appointment, please contact our customer service at +358 207 420 900. Then we will book a time that suits you.

    Final inspection of the car will be done later by an impartial, external auditor. The report of the inspection will be sent to your company’s fleet manager. If necessary, the car will be washed for pre-inspection on behalf of the customer.

    Pick up service Helsinki Metropolitan Area

    If you can’t bring your car to a return point in person, you can request our pick up service. The transportation costs are charged to your business, so please check in advance if your company accepts the costs. Use this form to request pick up within the Helsinki Metropolitan area.

    Within the Helsinki Metropolitan Area, pick up is possible within 2 business days. Same day pick up can be arranged at extra charge. During transportation, the car gets dirty, so we do not recommend washing before transport. The car is washed at the return point, if necessary.

    Pick up service rest of Finland

    If you can’t bring your car to a return point in person, you can request our pick up service. The transportation costs are charged to your business, so please check in advance if your company accepts the costs. Use this form to request pick up outside of the Helsinki Metropolitan Area.

    Pick up from other countries is possible within 5 business days. Same day pick up can be arranged at extra charge. During transportation, the car gets dirty, so we do notrecommend washing before transport. The car is washed at the return point, if necessary.

  3.  
    Normal and abnormal wear

    After you return your car, a final inspection is performed by SGS (SGS Inspection Services). Our vehicle return and sales process has been certified by TÜV Nord. The guidelines for normal and abnormal wear are defined separately for passenger cars and commercial vehicles, due to their different uses.

    View our wear and tear guidelines to avoid unpleasant surprises later.

    Wear and tear guidelines passenger cars
    Wear and tear guidelines commercial vehicles

Would you like to redeem your company car at the end of the contract period?

Did you know that you can redeem the company car you use for yourself? If you are interested in redeeming your familiar car, of which you know the history, please email us on the address below.The car can be redeemed no earlier than 30 days before the planned expiration date of the lease contract.

Redemption is an easy and hassle-free way to buy a car for yourself. If necessary, affordable financing is also provided through us.

Would you like to buy an old leasing car for yourself?

Did you know that CarNext.com by LeasePlan offers a top range of high quality used cars? See the cars.

Would you like to redeem your company car at the end of the contract period?

Did you know that you can redeem the company car you use for yourself? If you are interested in redeeming your familiar car, of which you know the history, please email us on the address below.The car can be redeemed no earlier than 30 days before the planned expiration date of the lease contract.

Redemption is an easy and hassle-free way to buy a car for yourself. If necessary, affordable financing is also provided through us.

Useful information to keep you on the road

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    Want to know more about LeasePlan? Get in touch!

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