Car use and maintenance

Fuel cards allow you to pay for fuel purchases, car washings and small accessories if fuel cards are part of your company's car policy.

As the fuel company’s credit card holder, you are responsible for all the purchases made by that card. By using a PIN code or signing a purchase document, you agree for the purchase to be paid by your employer. The card must be kept carefully separate from its PIN code. If the card is lost or stolen, inform immediately the fuel company’s emergency service and LeasePlan.

If the card goes missing, use these contacts:

Neste 📞 0800 196196 Shell 📞 0204 432 074 ST1 📞 0800 13770 S-Yrityskortti📞 020 333 Teboil📞 0800 126 60

Fuel cards abroad:

EuroShell card can be used at all Shell stations in Europe. Neste card can be used in the Baltics.

For safety and comfort, it is important to take care of the car's cleanliness. It’s recommended that the exterior wash is done 1-2 times a month and more often if necessary. The interior cleaning should be done at least once a year. Make sure that the windscreen is also cleaned from the inside. Washing and interior cleaning is an additional service in our contract, so check out your company's policies for using washing services.

Our partner in washing and cleaning the vehicles is Vianor Oy. Washing and cleaning services are not available in all venues of Vianor, so make sure that the service is available directly from our partners.

The expense claim is the expense caused by the exceptional situation which the driver has had to pay. For example, in a situation where the car's tank is almost empty and the driver has not had a suitable fuel company card. The driver has to fill the expense claim form, which makes it an electronic invoice for LeasePlan. Filling it is easy and effortless. The driver also receives a copy of the expense bill he has filled in to his email. Start the expense claim by filling in either the registration number of the replacement or waiting car you are using.

Expense claim must contain the required information and receipts from every transaction/event/purchase. The receipt must include the supplier, event and the amount in detail (including VAT). Read the instructions before completing the form

Export license Please check first, whether you are traveling in the EU or EEA or outside of the areas through this link.

EU and EEA areas A technical part of the registration is required while travelling abroad (also when travelling to Åland in Finland), which is good to pick up personally from the inspection office free of charge. Remember to bring your ID along. You can find the inspection office where you will get the needed technical part of the registration via this link. If the car does not have 2 owners (car users), then the export license should be with the driver while travelling in the EU area. If your car is owned by LeasePlan Finland Oy, you can easily get your export license by completing the form below. If the car is owned by another person, order the export license from the owner of the car.

Outside of EU and EEA area For journeys outside the EU or EEA territory you will need:

• 1.
  1.
  Export license: If your car is owned by LeasePlan Finland Oy, you can easily get your export license by completing the form below. If the car is owned by another person, order the export license from the owner of the car.
• 2.
  2.
  The technical part of the registration: you can pick this up personally form the inspection office free of charge.
• 3.
  3.
  Green Card: This can be ordered from an insurance company, but if your company’s car insurance company is LeasePlan's Euro Insurances, you will receive Green Card at same time with the export license. The card must be physically present in the car, for example, a pdf file is not a acceptable.

In the context of the necessary permissions, it is good for the driver to find out from the employer, what are the rules of going abroad with the car and what’s the coverage of the insurance. It is also advisable to familiarize yourself with the traffic culture and rules of the destination country in advance. For example, in Germany, the car must have an environmental sticker, in Switzerland the motor sticker and in Russia mandatory equipment is an extinguisher. Detailed information on the country-specific requirements can be found on the Autoliitto’s website and on the European Commission's website.

We are actively following the realization of the mileage and we compare them to the budgeted kilometres. If you have a fuel card supplied by LeasePlan and you have reported the mileage at refueling we will get the information from the fuel company.

If you know a clear deviation on the number of miles vs. the mileage on the contract, you should report it as soon as the drives change, so that we can make the necessary changes in the contract.