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Frequently asked questions
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My LeasePlan App
Questions
I have a technical problem with the app, what should I do?
Please contact LeasePlan at 08-470 26 00 or minbil@leaseplan.se. Please send us a detailed description and if possible, a printscreen of the problem.
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Where can I download the LeasePlan app?
You can download it on Google Play (Android) or in App Store (iPhone). The name of the app is MyLeaseplan.
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What can I do in the My LeasePlan App?
With My LeasePlan, you have 24/7 access to your personal account, so you can quickly and easily arrange everything you need for your car.
- Report damages
- Schedule maintenance appointments
- Request a fuel card and PIN code
- Download a certificate for driving abroad
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Shortcuts
Contact the customer support
Self-service portal
Most cases can easily be handled in our self-service portal. You can for example book service, administrate your fuel cards, report mileage and find useful documents.
Call LeasePlan: 08-470 26 00
Our regular opening hours are Monday to Friday between 08:30 and 17:00.
The road assistance is available every day, around the clock.
The road assistance is available every day, around the clock.
Write to us
Send a message to customer service. Our ambition is to get back to you within two working days. If your inquiry is urgent, please do not hesitate to call our Customer Service at 08-470 26 00.
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We want you as a customer or driver to be satisfied with us. That is why we take your feedback very seriously. Register your feedback by clicking on the below button. We will then get back to you.
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