How can we help you?

Frequently asked questions

Keeping you on the move with useful information about LeasePlan's services.

Your most common questions. Our answers. In one place.

Please select a topic
Questions

Arrow downCan I install EV charger at my property?

An EV charger can be installed if you have off street parking or your own parking space within a property, including an apartment. Otherwise you may need to consider other methods of charging like public charging or charging at the workplace.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWhat charging facility can be installed at home?

An AC charger is a great option for charging at home, delivering an average of 35-50km of range per hour of charge.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downI live in an apartment; can I still install an EV charger?

Yes. Our partner JET Charge is an expert at apartment EV charging.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downHow many kms will I get if I charge the vehicle at home?

Home charging stations provide between 3.6 and 7.2 kW of AC power. Assuming 7 kW of AC power, a station will provide about 30 km of range per hour of charge.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downHow fast can I charge at home?

EV charging is limited to the vehicle on board AC charger capabilities. Many EVs will charge at around 35-50km of range per hour of charge using a AC charging station.

How fast you can charge our vehicle will also depend on your home’s wiring. The charging station has to be set at a safe rate to prevent electrical overloads.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downHow much will it cost me to charge at home or work?

The cost of EV charging at home will depend your electricity tariff in your region.

Get details specific to you with the Gen Less EV Running Cost Calculator.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downDo I need a cable to charge at work?

If you have the facility and your work policies allow workplace charging, you will only need to use your own EV cable if the workplace charger is untethered (aka socketed). To know which cable to use, you need to know the charger and the EV connector types. For example, if your workplace charger has a type 2 connector and your EV is a Type 1, you will need a Type 2 to Type 1 cable to charge your car.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downDo I need a fob to charge at work?

Check your workplace policies. Some workplace chargers are set up to only charge when the charging session is authenticated by an authorised RFID card or fob, similar to swiping a card to enter your office building or your gym. If this is the case, then yes, you will need a fob (or card) to charge at work.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help