You can find this information in the Vehicle Maintenance Handbook or at the Online Office.
To book an appointment at a service and repair garage you need to apply for your Preference Code either through the Online Office (website or app) or through the Driver Service Department. Through the Online Office request, you can see a map of the service and repair garages that are closest to the place you have selected.
It is not compulsory to carry with you if you drive within Spain, but we recommend that you keep it in the vehicle in case the State Security Forces request it and if they are unable to check it in their computer systems.
Insurance claims can be conveniently filed through the Online Office (website or APP) or through the Driver Service Department.
To return a vehicle after the contract has finalised, you need to deliver it to the sites designated by LeasePlan. A different collection point can also be agreed to, however with the corresponding cost.
For the proper return of a vehicle, you can check the guide here.
How do I make or change an appointment to return my car?
I left something in the car when it was collected. Can I get it back?
Once a vehicle has been signed back to LeasePlan we are not responsible for the safe holding of any valuables left inside. However, please contact us as soon as possible if you have left any valuables and we will endeavour to recover your belongings. Please note, if we cannot recover the goods LeasePlan is not responsible for the value of the items.