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Frequently asked questions
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Charging station
Questions
I have an electric car today / will get my new electric car shortly, can I get a charging station through you?
To be able to use LeasePlan's EV-solution, your employer needs to sign an additional agreement. If your employer chooses not to use our solution, we do not have the opportunity to deliver a charging station.
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Can someone else charge at my home charging station?
It is not possible, the charging station can only be used with your LeasePlan Charging card or app by you. On the other hand, the charging box can be used for several cars in the household via the card or app.
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My home charging station does not work. What do I do?
If the charging station at home does not work or has any other fault, you can get service by contacting LeasePlan Charging which is open 24 hours on +46 8 5250 2804, button selection 4.
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Contact the customer support
Self-service portal
Most cases can easily be handled in our self-service portal. You can for example book service, administrate your fuel cards, report mileage and find useful documents.
Call LeasePlan: 08-470 26 00
Our regular opening hours are Monday to Friday between 08:30 and 17:00.
The road assistance is available every day, around the clock.
The road assistance is available every day, around the clock.
Write to us
Send a message to customer service. Our ambition is to get back to you within two working days. If your inquiry is urgent, please do not hesitate to call our Customer Service at 08-470 26 00.
LeasePlan office Sweden
Make an appointment to visit our office.
LeasePlan Sweden
- Råsundavägen 4
- 169 67 Solna
- Sweden
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