Type your questions here
Can I install EV charger at my property?
An EV charger can be installed if you have off street parking or your own parking space within a property, including an apartment. Otherwise you may need to consider other methods of charging like public charging or charging at the workplace.
If I change internet providers, do I have to update my charger if it is connected to WIFI?
Yes, when you change internet providers or modems, you will need to connect the charger to the new WIFI network name (SSID) and input your password.
- 2.Turn off the charger wait for 30 seconds and turn it back on
- 3.On the JET Charge Connect App click on ChargeMate WIFI setup and follow the instructions on the app
What charging facility can be installed at home?
I live in an apartment; can I still install an EV charger?
How many kms will I get if I charge the vehicle at home?
Home charging stations provide between 3.6 and 7.2 kW of AC power. Assuming 7 kW of AC power, a station will provide about 30 km of range per hour of charge.
How fast can I charge at home?
EV charging is limited to the vehicle on board AC charger capabilities. Many EVs will charge at around 35-50km of range per hour of charge using a AC charging station.
How fast you can charge our vehicle will also depend on your home’s wiring. The charging station has to be set at a safe rate to prevent electrical overloads.
Do I need a cable to charge at work?
If you have the facility and your work policies allow workplace charging, you will only need to use your own EV cable if the workplace charger is untethered (aka socketed). To know which cable to use, you need to know the charger and the EV connector types. For example, if your workplace charger has a type 2 connector and your EV is a Type 1, you will need a Type 2 to Type 1 cable to charge your car.
Do I need a fob to charge at work?
Check your workplace policies. Some workplace chargers are set up to only charge when the charging session is authenticated by an authorised RFID card or fob, similar to swiping a card to enter your office building or your gym. If this is the case, then yes, you will need a fob (or card) to charge at work.