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Your most common questions. Our answers. In one place.

Questions

Arrow downHow do I make or reschedule a maintenance appointment?

You can easily schedule or change a maintenance appointment via My LeasePlan or by calling (phone number). If you're not sure when you would like to reschedule for, simply cancel your appointment and make a new one later.

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Arrow downWhere can I go for maintenance?

We have a national, premium network of preferred providers to maintain our lease cars, so there's always a convenient option near you. Simply indicate where and when and we do the rest. Use My LeasePlan (add link) or call (phone number) to schedule your appointment.

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Arrow downWho pays for maintenance costs?

In most cases, we pay for the maintenance. You can find out whether maintenance is covered in the terms and conditions of your contract. 

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Arrow downWhen does my lease car need maintenance?

You can find out when the car needs maintenance in the instruction booklet of the lease car. 

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Arrow downHow do I make or reschedule an appointment for tyre change?

You can use your My LeasePlan account or call (phone number) to schedule or change an appointment for a tyre change. If you need to change your appointment but are not sure when you would like to reschedule for, simply cancel your appointment and make a new one later. 

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