We spend every day thinking about how we can offer you better service.
At LeasePlan, we strive to keep improving the quality of all our services. This commitment drives us to tackle and overcome all the challenges that it presents.
Gathering detailed information regarding the level of satisfaction experienced by our customers and their drivers and measuring the effectiveness of our services helps us establish our quality guidelines for the market. Happy customers are what we want!
To ensure that we always adhere to the highest quality standards, LeasePlan Switzerland is committed to constantly adapting to changing needs and responding to these with ongoing improvements. As a way of formalising LeasePlan Switzerland’s commitment to quality, the company has been certified in accordance with the latest quality standard, ISO 9001:2015, since 2018.
The LeasePlan Code of Conduct reinforces our approach. It is based on sound business ethics and respect for shareholders and our society. Our high standards form the foundation upon which we base the trusting collaboration we have with our customers, suppliers and business partners. Our Code of Conduct is also what guides our employees in maintaining a balance between the interests of people, the environment and profitability. We expect the same standards of conduct from consultants, contractors, representatives and joint venture partners when they are involved in LeasePlan business as we do from LeasePlan employees.