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Your most common questions. Our answers. In one place.

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Arrow downHow and where can I charge my car?

At home, you can charge your vehicle in two ways: 1) Using a home charging station: Safer and faster, the power plugs are especially designed for charging electric vehicles and allow for larger currents. 2) Using a standard power socket: The charging cable features security measures to ensure it's secured correctly and sufficiently grounded. 

Away from home, you can utilise the following two options: 1) Public charging terminal. 2) Fast-charger: Primarily located along highways, these allow for 80% battery charge in just 30 minutes.

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Arrow downWhat is the difference between chargers?

Fast charging is not much different than normal charging. As the name suggests, it only goes faster. A big difference with normal charging is the use of direct current. With direct current, the inverter is not used in the car, but the battery is charged directly by the charging station. As a result, much higher speeds are possible than with alternating current. 

The most important differences at a glance:

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Arrow downWhere can I charge my car while on the road?

Charging is possible at all public charging points. Sometimes there are private charging points that are open for charging. You can find them in handy apps from Plugsurfing, Smoovapp, Charging Poles, NewMotion and Allegao, among others. The Tesla Superchargers are not found in the apps but in the navigation of the Tesla.

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Arrow downWhat is the range of my electric car?

The range depends on the car model and is normally between 100-500 km with a full battery. In practice, the actual radius depends on your personal driving style, the weather and the frequency of highway driving. 

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Arrow downHow long does it take to charge my car?

The time it takes to charge your car depends on several factors: the type of car and its charging speeds, the battery level, and the charging point. 

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Arrow downWhat do I do if my car is not charging?

If you can, try a different charging station. If your car is still not charging please contact LeasePlan. We will schedule an appointment to see what's wrong. 

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