My accountWe’re here to help!
Anytime. Anywhere.
Frequently asked questions
Please select a topic
Lease car delivery
Questions
Can I change the date of delivery?
The delivery date is determined between you and the car dealer. We therefore ask you to contact them if you wish to change the time or date for delivery of your new car.
Did this answer your question?
Happy to help!
Please feel free to
When is my car ready for delivery?
When we have ordered your car, the car dealer must return with an order confirmation and estimated delivery time within 5 working days. We will then send you an email with the estimated delivery date.
Did this answer your question?
Happy to help!
Please feel free to
Where can I check the status of my order?
Our delivery department will inform you of the status as soon as we receive the information from the car dealer. Once the car has been ordered, we refer these questions to the dealer.
Did this answer your question?
Happy to help!
Please feel free to
Shortcuts
Contact the customer support
Self-service portal
Most cases can easily be handled in our self-service portal. You can for example book service, administrate your fuel cards, report mileage and find useful documents.
Call LeasePlan: 08-470 26 00
Our regular opening hours are Monday to Friday between 08:30 and 17:00.
The road assistance is available every day, around the clock.
The road assistance is available every day, around the clock.
Write to us
Send a message to customer service. Our ambition is to get back to you within two working days. If your inquiry is urgent, please do not hesitate to call our Customer Service at 08-470 26 00.
LeasePlan office Sweden
Make an appointment to visit our office.
LeasePlan Sweden
- Råsundavägen 4
- 169 67 Solna
- Sweden
© 2023 LeasePlan