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Frequently asked questions
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Car maintenance
Questions
How do I make or reschedule a maintenance appointment?
LeasePlan has a nationwide contract network of service and repair workshops to help you the next time your LeasePlan car needs service.
Choose the booking option that suits you best:
- 1.Easily book yourself through the booking tool
- 2.Complete our service form on My LeasePlan
- 3.You can also call on telephone number 08-470 26 00 - Monday to Friday between 8.30 - 17.00
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Who pays for maintenance costs?
In most cases, we pay for the maintenance. You can find out whether maintenance is covered in the terms and conditions of your contract.
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When does my lease car need maintenance?
You can find out when the car needs maintenance in the instruction booklet of the lease car.
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Shortcuts
Contact the customer support
Self-service portal
Most cases can easily be handled in our self-service portal. You can for example book service, administrate your fuel cards, report mileage and find useful documents.
Call LeasePlan: 08-470 26 00
Our regular opening hours are Monday to Friday between 08:30 and 17:00.
The road assistance is available every day, around the clock.
The road assistance is available every day, around the clock.
Write to us
Send a message to customer service. Our ambition is to get back to you within two working days. If your inquiry is urgent, please do not hesitate to call our Customer Service at 08-470 26 00.
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