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Frequently asked questions
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Accidents and repair
Questions
If I have an accident abroad, what do I do?
If the accident is not of serious nature, please contact LeasePlan at +46 8 470 26 00. In case of a serious accident, please contact SOS international at +45 70 10 50 50.
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What should I do if my vehicle is stolen when I am abroad?
If your car get stolen when you are abroad, you must file a police report and contact your inscurance company. Click here if you want to register an insurance claim.
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If something happens when I'm abroad, what should I do?
If you get a problem with the car in Sweden or abroad, you can always call LeasePlan's road assistance on telephone +46 8 470 26 00, around the clock, every day of the week.
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What should I do if my car needs service or repair while I am abroad?
Contact LeasePlan at minbil@leaseplan.se or +46 8 470 26 00 for further instructions.
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Shortcuts
Contact the customer support
Self-service portal
Most cases can easily be handled in our self-service portal. You can for example book service, administrate your fuel cards, report mileage and find useful documents.
Call LeasePlan: 08-470 26 00
Our regular opening hours are Monday to Friday between 08:30 and 17:00.
The road assistance is available every day, around the clock.
The road assistance is available every day, around the clock.
Write to us
Send a message to customer service. Our ambition is to get back to you within two working days. If your inquiry is urgent, please do not hesitate to call our Customer Service at 08-470 26 00.
LeasePlan office Sweden
Make an appointment to visit our office.
LeasePlan Sweden
- Råsundavägen 4
- 169 67 Solna
- Sweden
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