Action form

Questions & Answers

Please select a topic
Questions

Arrow downI have forgotten my password, what should I do?

Click on the button “Forgot Password” and you will receive a new, temporarily password.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downI have a problem logging into the app from my smartphone, what is the problem?

It might be that there is an extra space in your email at the login, which is common when using a phone from Samsung. Please remove the extra space and try again.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downWhat is my password to the app?

The password is the same as the one you have for My LeasePlan.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downI have forgotten my username or password for My LeasePlan. What should I do?

Your username is always a valid email address. It's often a business email linked to your car. If you've forgotten your password you can request a new password via the login page for My LeasePlan. Just click 'forgot password'.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to

Arrow downI have asked for a new password, but do not receive any e-mail, why?

The reason might be that we have another e-mail address in our system than the one you are using. Please contact LeasePlan at 08-470 26 00 or minbil@leaseplan.se for verification and adjustment.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to