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Frequently asked questions

When will my car be delivered? When you have signed your leasing agreement, we will order the car with the respective make. LeasePlan will inform you as soon as we receive the preliminary delivery date from the dealer.What's the order process? A best deal can easily be reserved online. When you are ready to order, you can change your reservation in an order via the email (which you will receive after reserving a car). After we have received your application, we’ll launch a credit check. Only after approval we will send you the contract and order your car.Fair wear and tear when returning the car You will find our FWT guide on our website: [https://www.leaseplan.com/en-se/driver-services/return-car/](targetSelf:/en-se/driver-services/return-car/). The final check is done by an independent company. How will my car be delivered? Your car will be delivered by the respective car make at one of their locations. In due time you will be contacted by a representative from the car make to book a delivery time. When you receive the car, you will also get an introduction to the functions. What do I need to think of when comparing private leasing offers? - What is the milage included? - Is winter tyres, service and insurance included? - Is the vehicle tax included? - What is the cost for extra kilometre? At LeasePlan, all the steps above are always included, so you never see any cap prices without a fully inclusive lease.What is the own damage deductible for my car? You can find all the own damage deductibles at Trafikförsäkringsföreningen: [vagnskadegarantisjälvrisker](targetSelf:https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.tff.se%2Fglobalassets%2Fvagnskadegarantier%2Fvagnskadegarantiforteckning.xlsx&wdOrigin=BROWSELINK).